We'd Love to Hear from You
Contact the Lounge
Whether you have a question about membership, need help with your humidor, want to suggest a cigar, or just want to say hello — Quincy and the team are here for you.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours. Reserve members receive priority responses.
Message Received ✦
Thank you for reaching out. Quincy will personally review your message and respond within 24 hours.
Get in Touch
General Inquiries
For general questions about the lounge, membership, or cigars.
hello@digitalcigardossier.com
Member Support
Having trouble with your account or humidor? We're here to help.
support@digitalcigardossier.com
Affiliate & Partnership
Interested in partnering with the Digital Cigar Dossier Lounge?
partners@digitalcigardossier.com
Response Time
We respond to all messages within 24 hours. Reserve members receive priority support within 4 hours.
A Note from Quincy
My Door is Always Open
I take every message personally. Whether you're having trouble with your account, looking for a cigar recommendation, or just want to share what you've been smoking — I want to hear from you.
The Digital Cigar Dossier Lounge exists because of members like you. Your feedback, your questions, and your passion for fine tobacco is what makes this place worth building.
"Every question deserves a thoughtful answer. Light one up and give me a moment — I'll be right with you."
Quick Answers
Common Questions
How do I cancel my membership?
You can cancel anytime from your account settings. You'll retain full access until the end of your current billing period. No questions asked.
When does the monthly box ship?
Reserve boxes ship on the 1st of each month. You'll receive a tracking number by email and Quincy will post tasting notes for each cigar in the member feed.
Can I suggest a cigar for the shop?
Absolutely — Quincy loves discovering new smokes. Use the contact form above and select "Cigar Recommendation" as your subject.
How do I upgrade my membership?
Visit the Membership page and click your desired tier. Upgrades take effect immediately and you'll be charged the prorated difference.